Softy or ‘scoop
able ice cream’ was first marketed in earnest in England in 1975.The aim was to
produce a type of ice cream that was scoopable at -18 C and that had a good
creamy consistency, slow meltdown properties and good storage stability.
While hard ice
cream has been the dominant frozen dessert produced world wide for many years,
other frozen dessert products have their niche, and in many countries are more
popular than ice cream. The American market in recent years have seen the
introduction of a number of other dairy and non dairy soft serve products, such
as frozen yoghurt, sorbets and smoothies.
As the name
implies, soft serve products are not hardened, and its is their soft,creamy
texture that the public finds so appealing. They are easy to consume, thus providing
instant gratification. They are especially easy to lick, a characteristic particularly
enjoyed by children, who make up 50 per cent of the consumer base for soft
serve products. Such products also lend themselves to decreased labour costs,as
evidenced by the growing numbers of consumers willing to serve themselves from
soft serve freezers in supermarkets and convenience stores and restaurants.Other than the
investment in the equipment, handling soft serve products is a relatively low-cost
operation. The equipment takes up little space and is easy to operate. The products
increase profit margins and are self-promoting when the machinery is in public
view. Two major categories of soft serve products, low fat and non fat soft ice
cream and frozen yoghurt, attained amazing sales growth during the late 1980s because
of intense consumer interest in the diet and health.
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