Definition:
Quality is a measure of the degree of excellence or degree of acceptability
by the consumer. It can be defined as “summary of features and characteristics
of a product or service that bear on its ability to satisfy stated or implied
needs”. In simple words the product should have attributes to “satisfy the wants/
needs of the consumer or conformance with the user’s requirements”. It also
covers the safety and value for money. Food quality can be considered as
a complex
characteristic of food that determines its value or acceptability to consumers.
Thus it may be defined as “the composite of those characteristics which have
significance in determining the degree of acceptability by the buyer. These
characteristics should also have the ability to differentiate individual unit
of the product.”
Components:
The important components of food quality are: food safety,
sensory characteristics and nutritional value. Safety of food is a basic
requirement of food quality. “Food safety” implies absence or acceptable and
safe levels of contaminants,adulterants, naturally occurring toxins or any
other substance that may make food injurious to health on an acute or chronic
basis. Besides safety, quality attributes include: nutritional value;
organoleptic properties such as appearance, colour, texture, taste; and
functional properties. The quality attributes are outlined in Table and
includes primarily sensory attributes and hidden attributes. The sensory attributes
include characteristics such as colour and appearance, viscosity and consistency,
smell, taste, touch etc. The hidden characteristics are those which cannot be
evaluated with human senses and yet are of real importance to human health and
welfare. Nutritive value is one of the hidden characteristics, which is now
considered by the consumers as a quality attribute. Adulterants and toxicants are
the other hidden characteristics. Toxic substances may be of microbial origin, veterinary
drugs residues, pesticide residues or heavy metals.
Classification of quality attributes |
i)
Food safety: In order to understand “food safety” we must first know the
terms safe and hazard. “Safe” means that nothing harmful happens when we
consume a food. A “hazard” is the capacity of a thing to cause harm. The
objective of the food safety is to protect the food supply from microbial,
chemical and physical hazards or contamination that may occur during all stages
of milk production and handling-management of animals at farm, milk production,
transportation,storage of raw milk, processing, production of value added
products, distribution and storage of end products. It aims for keeping food
wholesome and free from food borne illness. The important associated
definitions and factors are described for better understanding of the food
safety.
(a)
Food borne illness: Food borne illness or food poisoning is caused by consuming
food contaminated with pathogenic bacteria, toxins, viruses or parasites. The
contamination may or may not alter a food’s organoleptic properties but cause
illness and disease to human beings after consumption and usually arises from
improper handling, preparation or storage of food.Food-borne diseases are
classified as food infections or food intoxications. Food infections involve
microorganisms present in the food at the time of consumption which then grow
in the host and cause illness and disease.Food intoxications involve toxic
substances produced in foods by microorganisms
prior to consumption and cause disease upon ingestion.The toxin producing
microorganisms need not to grow in the host to produce a disease or even be
present in the food. So we must acknowledge that intoxication can occur even if
no viable microorganisms are ingested.
(b)
Food hazards: Food becomes hazardous by contamination. Contamination is the
unintended presence of harmful substances or microorganisms in food. Food
hazards can be defined as a biological, chemical or physical agent in a food,
with the potential to cause an adverse health effect (Table). Physical hazards
are foreign particles, like glass/wood or metal pieces, stone, bone fragments,
feathers, fibre, hair, etc. Chemical hazards include substances such as
cleaning solutions and sanitizers, non permitted adulterants, pesticide and
heavy metal residues. Biological hazards come mainly from microorganisms. The
Directorate General of Health Services
Quality
(DGHS), Ministry of Health is pursuing a broad and long-term
sciencebased strategy to improve the food safety and to better protect the
public health. Part of this strategy is a farm-to-table approach to improve the
safety of food at each step in the food production, distribution, and marketing chain.
The website (http://foodsafetyindia.nic.in) gives a good diagrammatic account
of potential hazards and guidelines for food safety at home. One of the
interesting terms used is “FAT TOM”. It is a term that in short explains what
encourages food borne pathogens to grow i.e.F is for Food or nutrients present;
A is for Acidity; T is for time; T is for Temperature; O is for oxygen and M is
for Moisture.
Hazards associated with food |
Source: Food Safety- Basic Concepts
(c)
Food Safety Management Systems Certification(FSMS): The
Bureau of Indian Standards (BIS) has launched Food Safety Management Systems (FSMS)
Certification IS/ISO 22000:2005 scheme which envisages grant of FSMS
Certification licence to organizations according to IS/ISO 22000.This standard
integrates the principles of Hazard Analysis and Critical Control Point (HACCP)
system developed by Codex Alimentarius Commission and combines the HACCP plan
with Pre-requisite Programmes (PRPs) and is fully compatible with Quality Management
Systems (QMS) as per ISO 9001: 2000. The standard provides framework for
systematically managing safety in food supply chains.
(d)
The Food Safety and Standards Act, 2006: The chapter six of the
Act titled as “Special Responsibilities as to Food Safety” deals with responsibilities
of the food business operator, liability of manufacturers, packers,
wholesalers, distributors and sellers and recall procedures.
(e)
Safety concerns: We know that the goal of food safety is to reduce the size of
risks to the lowest reasonable level without severe disruption of the food
supply. For this we should first identify hazards related to foods or food
components and then estimate the size of the risk that the hazard will cause.
It is important to note that all foods have some degree of risk and that no
food is absolutely “safe.” The important consideration becomes “the size of the
risk and how the size of the risk can be reduced” without eliminating the food
source. Specific food safety concerns differ markedly and include:
- Additives, colours and flavours.
- Antibiotics and other food additives.
- Fertilizers and other growing aids.
- Irradiation.
- Microbiological contamination.
- Naturally occurring food toxicants.
- Nutrition.
- Pesticides.
- Pollutants.
- Processing, packaging and labelling.
- Tampering.
(f)
Adhering to Safety Standards: The advantages
associated with adhering to food safety standards are:
- Ensures safety of food products.
- Greater health protection.
- Increased international acceptance of food products.
- Helps to meet applicable food safety related statuary & regulatory requirements.
- Demonstrate conformance to international standards and applicable regulatory requirements.
- Reduces risk of product/service liability claims.
(g)
Recent Concerns of Food Safety: Prions, genetically
modified foods, the incidence of bovine spongiform encephalopathy (BSE), and
dioxincontaminated foods are some of the new food safety concerns. Let us know about
them.
Prions
are one of the new sources of food borne diseases. A prion is
the short form of proteinaceous infectious particle. Dr. Stanely Prusiner
coined the word “prion” as a name for the infectious agent, by combining the
first two syllables of the words “proteinaceous” and “infectious.” While the infectious
agent was named a prion, the specific protein that the prion was made of was
named PrP, an abbreviation for “protease-resistant protein”.The normal form of
the protein is called PrPC, while the infectious form is called PrPSc, which
stands for prion protein of scrapie. Prions are generally quite
resistant to denaturation by protease, heat, radiation, and formalin
treatments, although potency or infectivity can be reduced. Prions enter cells
and apparently believed to infect and propagate by refolding abnormally into a
structure which is able to convert normal
Quality
molecules of the protein into the abnormally structured form.
The proteins accumulate in the brain causing holes or plaques and the
subsequent clinical symptom leading to death.Prion diseases are grouped as
transmissible spongiform encephalopathy (TSE). The diseases associated by
prisons are: Creutzfeldt-Jakob Disease (CJD), Bovine spongiform encephalopathy
(BSE- commonly known as “mad cow disease”), fatal familial insomnia and kuru
(translated as “to tremble with fear”).
Bovine
Spongiform Encephalopathy (BSE): Bovine Spongiform Encephalopathy
is commonly known as mad- cow diseases. It is a progressive neurological
disorder (brain disease) of cattle that results from an infection by an
unconventional transmissible agent. BSE is one of a transmissible Spongiform
Encephalopathies (TSEs) that affect a number of different mammals.
Creutzfeldt-Jakob
Disease (CJD): It is one of the most commonly known diseases among humans.
This is a rare and fatal form of dementia and mainly occurs in individuals
between the ages of 40 and 80.
Dioxin–Contaminated
Foods: Dioxin is the popular name for the family of halogenated
organic compounds, the most common consisting of polychlorinated dibenzofurans
(PCDFs) and polychlorinated dibenzo-pdioxins (PCDDs). PCDD/PCDFs are industrial
pollutants that persist in the environment. They have been shown to bio
accumulate in humans and wildlife due to their lipophilic (fat loving)
properties. Dioxins are a carcinogen in higher amounts, and cause developmental
and reproductive problems. They are absorbed primarily through dietary intake
of fat, as this is where they accumulate in animals, including humans.
Genetically
Modified (GM) Foods: The GM foods are produced from genetically modified organisms
(GMO). A GMO means: an organism that has been modified (manipulation of DNA) by
gene technology. Genetically modified (GM) crops and food are being grown and
consumed by the public. The advantages associated are: increased yields from
agriculture,more powerful control of pests and weeds, reduced use of some agrochemicals
and enhancement of nutritional value or other characteristics of crops, etc.
There are many things which people hold up as possible dangers of genetic
modification: risk of transferring crop traits to wild species, negative
impacts on wildlife from more powerful control of pests and weeds, increased
use of some agrochemicals, increased corporate control of seed supply and;
limited studies on food safety concerns on human health in form of toxins/
allergenic reactions/ reduction in good micro flora of duct, etc.
ii)
Nutritional Value: Nutritional value of the product has grown in importance as consumers
have become better informed about foods. The consumers demand for nutritional
labelling in addition to food safety. Nutritional changes occur in foods during
handling, processing and storage due to microbiological, enzymatic and chemical
reactions. One of the principal responsibilities of the dairy technologists is
to preserve nutrients through all phases of food acquisition,processing,
preparation and storage. As a food processor, we should have good knowledge of
the stability of nutrients under different conditions. Vitamin A is highly
sensitive (i.e., unstable) to acid, air, light, and heat; on the other hand,vitamin
C is stable in acid but is sensitive to alkalinity, air, light, and heat.
Because of the instability of nutrients under various conditions and their
water solubility, cooking losses of some essential nutrients may be greater
than 75%. In modern food processing operations, however, losses seldom exceed
25%. The food should not contain any toxic/ anti- nutritional substances.
iii)
Sensory Characteristics: The sensory characteristics of foods
and materials are based on perception of human senses i.e. senses of sight,
smell, taste, touch and hearing. The sensory evaluation of milk and milk
products has been covered extensively in the next block i.e. Block 3 of this
course. Some of the attributes are described below:
Colour
and Gloss: Colour is the property, which is based on the spectral distribution
of light. The white colour of milk is due to the reflection of light by the
casein micelles dispersed in the continuous phase/ dissolved phase of water and
yellow tinge in cow milk is because of the presence of â-carotene in it. Similarly the glossiness, transparency,
haziness and turbidity are the
properties of
substance due to the differences in reflectance and transmittance of light.
Spectrophotometer is the instrument used for measuring of colour intensity
while turbidity meter is used to measure turbidity.
Viscosity/
Consistency: It has great importance in liquid products such as fluid milk
products or semisolid products like condensed milk, ice-cream, rabri, lassi,
etc. Consumers judge the richness of these products by viscosity/consistency
characteristics. These can also be used as an index to the concentration of
ingredients.
Size
and Shape: Grading into various size and shape categories is usually one of
the first steps in food processing operations of fruit and vegetables.For milk
products it can be applied in case of sweets like Rasogulla, Gulabjamun,
etc.
Texture:
Texture is the most important property of most of the milk products such as Rasogulla,
Paneer, Chhana, Khoa, Ice-cream, Butter, Ghee,Gulabjamun, Peda, Burfi etc.
There are several instruments available to measure texture attributes of these
products in the form of cohesiveness,
chewiness,
gumminess mealiness, stickiness, etc.
Flavour:
Flavour includes taste and odour/ aroma. Like texture the flavor
is also very important attribute of the milk and milk products. Even it is much
more important than texture in some of the products like ice-cream. An icecream
will be rejected if it does not have pleasing flavour even if it is otherwise good.
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